For all FAQs in relation to COVID-19, please click here

Do I need to print my e-ticket or can I just bring the code?

You will need to bring your individual e-tickets for admittance into the racecourse; these hold a barcode which needs to be scanned. This is then transferred for a swing ticket to allow entry on the day.

Ticket codes can be scanned from smartphone screens.


Can we buy online tickets on the day of racing?

No, online ticket sales close 24 hours before racing starts. Tickets will be available for purchase on the gate depending on availability.


How much are tickets?

General entry tickets for weekday meetings begin at £17 on the gate, and for weekends £22. Online advance ticket sales received a £2 discount.


Are discounts available for large bookings?

For parties of 11 adults or more will receive a 20% discount off their racing entry tickets. Discounts are only available online in advance. Discount will be automatically applied at the payment stage online. Please note, hospitality packages do not offer any group discounts.


What happens if racing is abandoned?

If racing is abandoned prior to the first race, a full refund will be given. Prior to the third race, a 50% refund will be given. After the third race has been run, no refund will be given in respect of admission charges. Refunds are issued after the day of the event, tickets must be returned within 28 days of the event to the racecourse offices.


We cannot attend the meeting now, can we get a refund?

Unfortunately tickets are non-refundable and non-transferable.

Is there a concession price for children?

Children under the age of 18 are admitted free of charge but must be accompanied and supervised by an adult at all times.*

*Standard racing fixtures only. For feature days & concerts, please see the Feature Days & Concerts page. Please ring the office on 01245 360300 for further information.

Are children admitted to the restaurant?

Children under 18 are not allowed in the Club Restaurant. Everyone over 18 who are eating in the Club Restaurant must abide by the dress code. Children are permitted in the Fairwood Restaurant, and a specific Children's Menu. A discounted price is available for children.

What packages are available in the restaurants?

All the package details which have been released are currently are listed on our website. Prices vary depending on the date and time of the meet.

What is the dress code?

General - Tailored shorts are acceptable for general admission only, but no shorts are to be worn within the hospitality areas. No sports shorts or flip flops are permitted, along with no team shirts. These conditions are subject to possible change in the future.
Club restaurant - Gentlemen are required to wear collared shirt, jacket and tie. If the appropriate clothing is not worn you will be asked to leave the enclosure.
Fairwood restaurant - Smart casual attire is acceptable, no trainers.
Sports bar - Casual wear is permitted.

Can we see a menu before booking?

We are happy to supply a menu on request.

Can we have a large party in the restaurant?

The maximum table size in The Club is 8 people. The maximum table size in the Fairwood is 12. Please call the office for any additional requirements. We will do our best to accommodate your party.

Is there food available in the Sports Bar?

We have The Grill serving fast food throughout racing, located at the far end of the Sports Bar. During summer racing and peak race meetings we have various food concessions outside serving the perfect racing fuel such as fish and chips, delicious wraps and more.


What time do we have to eat if we book a table in the restaurants?

You can choose to eat at whatever time suits you, please speak with your hostess upon your arrival.

What time does the restaurant open and close?

The restaurant will open 2 hours before the first race, and depending on how busy it is, may stay open until 1 hour after the last. On less busy days, this will close earlier.


Is there a box we can hire?

No, we do not have any private boxes, although we can reserve an area for you. Please contact the office to receive additional details.

Do restaurants need to be booked in advance?

Chelmsford City Racecourse offers superb facilities for hospitality and dining. Although walk-in bookings are sometimes available, advance booking is highly recommended as we are generally fully-booked weeks prior to our peak race meetings.

All our restaurant packages in The Club & The Fairwood have racecourse entry included in the price.


Do you have a shuttle bus from any stations?

At present there is no shuttle service. If you do travel to the racecourse using either the no. 70 or no. 352 bus to Gt Leighs, we will endeavour to arrange a collection. We recommend contacting the racecourse prior to your visit to arrange this.

Which train station should I come in to?

Both Braintree (10 minutes away) and Chelmsford (15 minutes) Stations are suitable for the Racecourse.
Taxis are readily available from both sations.

Is there a taxi pick-up point?

There is a taxi pick-up point in the main car park although all taxi's must be pre-booked. There are many local taxi companies in both Braintree and Chelmsford who are happy to commute to the racecourse and are familiar with the layout.

What facilities do you have for Owners and Trainers?

We have a private Owners and Trainers Bar overlooking the parade ring, located on the first floor of the pavilion serving complimentary tea, coffee, hot food and sandwiches throughout racing.
We also offer discounted packages to all Owners and Trainers wishing to dine in our restaurants, please contact the sales team for further details and to make a booking.
For all Owners & Trainers information, please select the Owners & Trainers option under 'Plan Your Raceday' on the main menu.

Can I bring a picnic?

You are not allowed to bring any food or drink onto the racecourse unless in the circumstance that specific dietary requirements are needed if these are not catered for at CCR. In this event, prior arrangements should be made with the racecourse.

Can I bring alcohol?

Alcohol cannot be brought into the racecourse under any circumstances. If anyone is found to have alcohol on or about their person, it will be confiscated and they may be asked to leave the racecourse as a result. We operate a challenge 25 policy.

What is the access like for wheelchairs?

The course is accessible for wheelchair users, please head to our Accessibility page for full details or alternatively you can contact our dedicated Access Officer on access.officer@chelmsfordcityracecourse.com or 01245 363 223.

How can we get a press pass?

This must be done in advance, please send your details on an email to info@chelmsfordcityracecourse.com

Can we take pictures?

Photography is permitted for personal use only. Flash photography is not permitted. If you would like professional photos taken, please get in touch with the racecourse office prior to the race day.

Is WIFI available?

Yes, WIFI is available at CCR. This can be accessed on the “PUBLIC” network and no password is required.

Can I bring my dog?

Dogs are not permitted on the racecourse, with the exception of assistance dogs.


Is there parking facilities at the racecourse?

Free car and coach parking is available at Chelmsford City Racecourse.*
Follow signage to Chelmsford City Racecourse, the main car park is located off the A131 dual carriageway.
Taxi drop-off and pick-up is also available outside the ticket office and main entrance.
Accessible parking for blue badge holders is located nearest to the ticket office and main entrance and is subject to availability. Please have your blue badge clearly displayed at all times.
*Standard racing fixtures only. For feature days & concerts, please see the Feature Days & Concerts page. Please ring the office on 01245 360300 for further information.


What betting is available at CCR?

There are three methods of betting at CCR, fixed odds betting with Betfred, pool betting with the Totepool and the traditional ring bookmakers.


Who is the Betting Ring Manager?

The duty betting ring manager changes from meeting to meeting. On a raceday they will be located in the small building at the end of the grandstand facing the betting ring.


What time does the racecourse open?

The racecourse opens 2 hours before the first race.

Is fancy dress wear allowed?

Yes, however we do ask that fancy dress is appropriate to be seen by all ages and not discriminatory or likely to cause offence.


Is there a cash machine on site?

Yes, there is a cash machine at the racecourse. There is a charge for this service.

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