Cookie Policy
This website uses cookies as explained in our privacy policy. If you agree to our use of cookies, please accept the policy below.
This website uses cookies as explained in our privacy policy. If you agree to our use of cookies, please accept the policy below.
AW: Standard
Dated: 22nd February 2022
Chelmsford City Racecourse (the Racecourse) is based in Essex, England. This Privacy Notice explains how we collect and process your personal data, and our lawful basis for doing so.
We retain our right to update this Privacy Notice at any time and will contact you when we do so.
If you have any questions or want to exercise your data protection rights, please contact our Data Protection Lead:
Our contact details
Name: Chelmsford City Racecourse
Address: Chelmsford City Racecourse, Great Leighs, Chelmsford, CM3 1QP
Email: info@chelmsfordcityracecourse.com
Phone Number: 01245 360300
When you use our services, we collect and process some or all the following personal data:
Usually, we collect this data directly from you via our website, telephone, email or in person.
We use the information that you have given us to:
We carry out this processing using the following lawful bases:
We never share or sell your personal data to another company for commercial gain. We only ever share your personal data with organisations that help us to deliver our services. These organisations are known as our data processors.
We require all data processors to respect the security of your personal data and to treat it in accordance with the law. Data processors are not allowed to use your personal data for their own purposes; we only permit them to process your personal data in accordance with our instructions.
Some of our data processors will store your personal data in the UK. This means that it will be fully protected under the UK GDPR. Some of our data processors will store your personal data within the European Economic Area (the “EEA”), where your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law.
Some of our data processors store your personal data in countries outside of the UK and EEA. In these cases, we take additional steps to ensure that your personal data is treated just as safely and securely as it would be within the UK as follows:
Please contact us for a list of our data processors or for further information about the data protection safeguards used when transferring your personal data to a third country.
Records of your personal data and communications are stored securely in our database, shared filing, and e-mail.
By law, we must keep a record of any communications or requests relating to your data protection rights. We retain this information for seven years.
We also need to keep certain records for tax or other legal reasons. Where applicable, this information is retained for seven years.
We implement a wide range of techniques and measures to keep your personal data safe and protected including but not limited to:
We fully support your rights and will always seek to uphold them. At any point you can also contact us to exercise your:
When you submit a request to us, we have one month to respond to you. You will not have to pay to exercise your rights unless your request becomes unfounded or excessive.
If you are unhappy with the way we have processed your data, please contact us using the details provided. If we ever refuse to uphold your rights, we will explain why.
If this does not resolve your issue to your satisfaction, you have the right to lodge a complaint with the UK’s Supervisory Authority, the Information Commissioner’s Office.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Web: https://ico.org.uk/make-a-complaint/