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Gift Vouchers
Vouchers can be redeemed by calling the ticket office on 01245 360300 or emailing info@chelmsfordcityracecourse.com quoting the voucher reference number. All vouchers must be pre-booked and cannot be redeemed in person at the ticket office.
From action-packed racing to world-class festivals and events, treat your loved ones to first-class hospitality at Chelmsford City Racecourse with a gift voucher this festive season. Choose from £10, £25, £50, £100 and £200 vouchers online, or give us a call on 01245 360300 for more options.
Please note that once you have purchased the vouchers they are non-refundable
All vouchers are valid for 12 months from the day of purchase and can be used on admission and hospitality packages for Chelmsford City Racecourse racing and non-racing events, but exclude third party events such as Clockwork Orange. Vouchers can be redeemed by calling the ticket office on 01245 360300 or emailing info@chelmsfordcityracecourse.com quoting the voucher reference number. All vouchers must be pre-booked and cannot be redeemed in person at the ticket office.
For more information, please read our full terms and conditions.
Have a question?
How long is a voucher valid for?
All vouchers are valid for a period of 12 months from the date of purchase. The expiry date will be shown on the voucher.
What can I use a voucher for?
Vouchers can be used to purchase, or partially purchase admission tickets and hospitality packages for any Chelmsford City Racecourse event or raceday.
How do I book?
Once you have decided on a raceday or Chelmsford City Racecourse event that you would like to book, you call our ticket office on 01245 360300 or email info@chelmsfordcityracecourse.com to purchase your tickets, making sure to quote your voucher reference number.
My voucher has expired, do you offer extensions?
We do not offer extensions on vouchers; they must be used within the validity period.
I have used my voucher to book tickets to an event and I now cannot attend. Can I get a refund?
No, once tickets are purchased there are no refunds or transfers.
I have used my voucher to book tickets for an event, but I have changed my mind. What can I do?
Our vouchers, and tickets cannot be transferred to another date, and are non-refundable.
Can I purchase tickets on the day using a voucher?
No, tickets cannot be purchased on the day of events at the ticket office. Tickets must be pre-booked by calling or emailing the ticket office.
How do I contact the ticket office?
You can contact the ticket office by calling 01245 360300 or emailing info@chelmsfordcityracecourse.com.
Can I use my voucher to purchase food or drinks on the day?
No, vouchers cannot be used to purchase food or drinks on the day of the event. Vouchers can be used for admission or hospitality packages when pre-booked.
Can I use my voucher to pre-pay a bar tab?
No, vouchers cannot be used to pay for bar tabs, or purchase food and drinks. Vouchers can only be used to purchase admission tickets or hospitality packages in advance.
Can I use my voucher for Clockwork Orange events?
At this time our vouchers cannot be used for tickets or packages for any Clockwork Orange events.
Are there other events that I can’t use my voucher for?
Our vouchers are not valid at any event that is operated or run-in conjunction with a third party. If you have a specific question as to whether you can use your voucher to purchase tickets to an event, or a hospitality package for an event, please contact the ticket office.
