Tickets are not refundable or transferable.
You will be allocated a wristband when you produce a valid ticket at the Red or Blue entry points.
The wristbands have a secure seal but if you do lose it go straight to a top-up kiosk where the staff will be able to assist
Refunds are available after the event from our refund portal (details of which will be emailed following credit purchase) for a specified time period following the event. Each chip has a unique number on the reverse which you will need in order to claim your refund and an admin charge of £1 will be taken from each refund transaction
Not as expensive as most festivals! Standard drinks will be around £5. There is a refundable deposit of £1 for reusable drinks cups
There will be a huge range of food covering all tastes and dietary requirements
Toilets are within a short distance of every stage and we have enough to avoid queuing
We have a hospital, medical room and two welfare areas all fully staffed by medical healthcare professionals with ambulances onsite
There are a limited number of secure lockers will be available on the site. These will be allocated on a first come, first served basis and are not pre-bookable
There will be no admission after 7pm
You don’t have to, but it does help us plan the parking
Wear a coat! There are covered areas around the site, although we will not be able to cover all of our guests. This is an outdoor event so please dress accordingly.
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