Tickets are not refundable or transferable.
You will be allocated a wristband when you produce a valid ticket at the Red or Blue entry points.
The wristbands have a secure seal but if you do lose it go straight to a top-up kiosk where the staff will be able to assist
Refunds are available after the event from our refund portal (PLEASE CLICK HERE) for one week only following the event. Each chip has a unique number on the reverse which you will need in order to claim your refund and an admin charge of £1 will be taken from each refund transaction
Not as expensive as most festivals! Standard drinks will be around £5. There is a refundable deposit of £1 for reusable drinks cups
There will be a huge range of food covering all tastes and dietary requirements
Toilets are within a short distance of every stage and we have enough to avoid queuing
We have a hospital, medical room and two welfare areas all fully staffed by medical healthcare professionals with ambulances onsite
There are a limited number of secure lockers will be available on the site. These will be allocated on a first come, first served basis and are not pre-bookable
There will be no admission after 7pm
You don’t have to, but it does help us plan the parking
Wear a coat! There are covered areas around the site, although we will not be able to cover all of our guests. This is an outdoor event so please dress accordingly.
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